Who We Are

FlexTecs is a global leader in recovery audit and payment accuracy solutions, helping organizations detect, correct, and prevent financial errors across their Source-to-Pay operations. Since 2011, FlexTecs Nepal has been a vital part of this journey - a hub where talent, technology, and expertise converge to deliver efficient, reliable, and scalable solutions for
clients around the world.

 

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Mission

Our mission is to empower clients to optimize financial performance through innovative, technology-driven approaches.


We strive to provide clear, actionable insights and execute with precision, creating lasting value for our clients and the communities we serve. Integrity, trust, and service guide every step we take.

Vision

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We envision a world where recovery auditing goes beyond traditional methods - fueled by data, technology, and insight.

By leveraging analytics, automation, and global expertise, we help clients eliminate inefficiencies, drive profitability, and stay ahead. As a unified global team, we aim to make a meaningful impact, both for our clients and society.

Core Values

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One Global Team

- Collaboration
- Team First
- Open Communication

Relentless Delivery of Results

- Excellence
- Quality
- Accountability
- Swift Action

Clients as Partners

- Understand
- Align
- Deliver

Work Hard, Have Fun, Give Back

Invest Wisely

Act with Integrity

- Transparency
- Trust

Continuous Innovation

- Bold
- Thoughtful
- Practical
- Always Improving

Our Story: FlexTecs Nepal

FlexTecs started in the US with a vision to reimagine auditing, combining deep industry
knowledge with cutting-edge technology. In 2011, our Nepal office opened its doors, a small but ambitious team ready to drive global
operations. Over the years, we’ve grown into 500+ professionals delivering innovation, precision, and value to clients across North America, Europe, and Asia-Pacific. Our journey is a testament to innovation, collaboration, and a relentless drive for excellence.

 

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Global & Local Presence

FlexTecs operates globally, with offices strategically positioned to serve clients across time zones.

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Our Offices:

Atlanta, USA

Global Headquarters & North America Operations

Manchester, UK

European Operations & Client Engagement

Lalitpur, Nepal

Global Service & Technology Delivery Hub

FlexTecs Nepal:

Location

Jwagal-10, Lalitpur, Nepal

Team Strength

500+ professionals

Operations

24/7 service for clients worldwide

What We Do

We don’t just audit - we engineer smarter financial operations that are precise, transparent, and future-ready.
Recovery Audit
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Recovery Audit
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Identify and recover lost revenue, both retroactively and in real-time.

Contract Compliance Audit
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Contract Compliance Audit
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Ensure contracts deliver every expected value and savings.

FTLabs + Custom Technology
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FTLabs + Custom Technology
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Flexible tools to detect, prevent, and resolve financial gaps.

FlexTrap – AP Assurance Tool
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FlexTrap – AP Assurance Tool
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Real-time, 24/7 monitoring with 300+ checks for payment integrity.

Why We Stand Out

A seamless blend of expert human insight and proprietary technology,
delivering speed, accuracy, and sustainable results.

2011
Established: 2011
GLOBAL
Global Presence: US | UK | Nepal
500+
Employees: 500+
24/7
Operations: 24/7 across multiple time zones
325+
CSR Impact: 325+ children empowered through JMC initiatives

Success Stories

The Very Group
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Challenge

Delayed recoveries and limited audit visibility

Solution

24/7 global model powered by proprietary audit tools

Result

Faster audits, expanded coverage, 71% increase in recoveries

Top Global Retailer

Challenge

Recurring financial errors across supplier contracts

Result

350% recovery growth in 2 years, shifting all audits to in-year cycles

Delivering Results

We help clients build internal capabilities, leveraging our proprietary technology stack and on-demand resources for additional support as needed.

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The Nepal team is truly the gem of our success, and I cannot thank them enough for their incredible dedication and commitment. The way this team has worked together has been nothing short of inspiring, and we are all energized by what we've accomplished so far.

Sudan Chapagain
President

Executive Team

Sudan Chapagin
Sudan Chapagain

President

Sapan Dulal
Sapan Dulal

HR Manager, FlexTecs Nepal

Suraj Malla
Suraj Malla

IT Operations Manager

Shaurabh Shah
Shaurabh Shah

Audit Operations Manager, Global Clients

Nilma Karki
Nilma Karki

Audit Operations Manager

Shiv Kumar Shrestha
Shiv Kumar Shrestha

Manager

Research Shrestha
Research Shrestha

Audit Operations Manager

Prajwol Amtya
Prajwol Amtya

Manager Operations

Sudan Chapagin
Sudan Chapagain

President

Sapan Dulal
Sapan Dulal

HR Manager, FlexTecs Nepal

Suraj Malla
Suraj Malla

IT Operations Manager

Shaurabh Shah
Shaurabh Shah

Audit Operations Manager, Global Clients

Nilma Karki
Nilma Karki

Audit Operations Manager

Shiv Kumar Shrestha
Shiv Kumar Shrestha

Manager

Research Shrestha
Research Shrestha

Audit Operations Manager

Prajwol Amtya
Prajwol Amtya

Manager Operations

See how you can be a part of revolutionizing the recovery audit industry.